Pre and Post Opening Services

A project development guide together with an effective and strategic marketing and training plan are essential elements to building a successful spa business. We will support the hotel manager in recruiting and training the spa team in excellent guest service, treatment care and business management. In order for a spa to be successful, three crucial elements must be in place, good planning, excellent design and a strong well trained team.

WE REDEFINE SPA by understanding the attention to detail, training and processes that are required for a successful spa launch.

“‘Spa Strategy have consistently provided the Spa at the Ritz Carlton
Naples with strategic ideas to improve financial performance resulting
in significantly increased profits. We highly recommend their business
& financial services.”

Michelle Kelthy, Spa Director Ritz Carlton- Naples



  • Timely Execution
  • Pre Opening Specialist On Site
  • Consistent Guest Journey Delivery
  • Skilled Team Selected
  • Strategic Marketing Plan